Return Policy, Shipping and Contact Info

 

Return & Refund Policy

Thanks for shopping at Gigi Ri Fashion Boutique.
If you are not entirely satisfied with your purchase, we are here to help.

Returns

Customers in the United States have 15 calendar days to return an item from the date you purchased it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item needs to have the receipt or proof of purchase. Please note the cost of shipping will be deducted from the amount of the refund. 

International customers have 45 days to return. Gigi Ri will provide a tracking number once your order is processed.  This will help you anticipate the appropriate delivery date.
Please allow a delivery window of 10-15 business days.


Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved we will issue a credit to the card used for the purchase. You will be credited the full amount of your purchase less our initial cost incurred by shipping the returned item to you. 

Shipping

Shipping is free in the United States. 

International Shipping:

Orders under $150.00 a flat fee of $30.00. 

Orders between $151.00 and $300.00 flat rate of $50.00

Orders over $301.00 flat rate of 70.00

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.  Please see our size chart or contact us if you need more information on fit or spec measurements. 

Contact Us

For additional information about how to return your item, contact us at Ginadbggroup@gmail.com.